High Performance Organization (Self-Guided)

Lesson 1

High-Performance Organizations

Learn the fundamental principles of a High-Performance Organization, designing a HPO, aligning an HPO with your company's strategy, and implementing an HPO.

Egalitarianism

Define the HPO principle of Egalitarianism and engagement and describe how you can empower your employees as well as how to create an empowered workforce.

Shared Information and Trust

You will learn about the HPO principle of Shared Information and Trust and the different ways to communicate your vision for an HPO. This lesson will also identify the characteristics that make a good leader and how communication and a collaborative environment can be used to create successful teams.

Trust and Integrity

In this lesson you will look at the principles of trust and integrity in an HPO and how shared information helps develop trust and integrity. You will also identify ways to break down barriers and encourage trust and define the role of the Psychological Contract.

Performance Management Process

Here you'll look at the three steps of the performance management process and the four basic elements necessary to establish effective standards for performance management and describe what an effective performance management process looks like. The lesson will also discuss how knowledge development supports an HPO.

Employee Motivation

Motivating your employees is critical to an organization's efforts to become a HPO. In this lesson you'll identify ways to motivate your employee's productivity, how clearly defined roles and expectations can help your employees in a HPO and how training and development can help your employees to be high performers. You'll also look at the benefits of the performance-reward linkage in developing a HPO.

Handling Disputes

You will learn the common causes of workplace disputes, the cost of workplace disputes, and the role of arbitration to handle disputes. You will also learn about a Human Resources Information System (HRIS) and examine how an HRIS can help develop and maintain an HPO.

Organization Culture

Define organization culture. Identify your organization's culture, the effects of culture on developing and maintaining a HPO. Discuss the statistics of a low performance culture. Explain how to design an organizational culture to implement a HPO and discuss the role of the mission statement in supporting a HPO.

Diversity

You will learn about diversity such as the definition of diversity, the benefits of diversity in a HPO, and how you can manage diversity-related conflicts in the workplace. You will also learn about the role of leadership in a diverse workplace.

Implementing a HPO

Explore how implementing a HPO can improve your company's bottom line and how motivating your employees can help your company be a HPO. The lesson will also talk about the role of communication and delegating authority in creating a HPO.

Participative Leadership

The focus of this lesson is participative leadership. You will learn ways to grow talent internally to become leaders for a HPO, the leadership role in an HPO, and define leadership and management styles that contribute to a HPO. The lesson will also talk about how corporate governance contributes to HPO.

Strategic Planning Process

This lesson will focus on the strategic planning process. It will cover an organization's strengths and weaknesses and how to implement and evaluate your strategic plan. You will also learn how to find the right strategy for your organization and explain how the strategic plan contributes to the implementation of a HPO.