OACP Level 1 Certificate Registration

Invest in Yourself

Pay the $50 one-time fee to maintain and track your progress in the CBE Office Administration Certificate Program.

Participants are required to register in the CBE Office Administration Certificate Program and pay a non-refundable $50 fee at the time of registration. Each participant is allowed 5 years in which to complete the certificate requirements. At the conclusion of 5 years, the participant may apply for an extension. Upon registering the participant will receive an information package. As an OACP registrant you are entitled to a 10% discount when you register in 3 or more courses at one time. This discount cannot be combined with other discounts. Call 403-777-7224 to take advantage of this discount.

The first level of the CBE Office Administration Program will provide students with essential communication and customer service strategies, along with information management techniques and introductory computer application skills. Upon successfully completing all 8 courses, an office administrative professional is more prepared to work successfully as an entry level Receptionist or Office Assistant at the Calgary Board of Education. Learn more at OACP - Level 1.

Mandatory Courses - Maximum 51 Hours

• Customer Service

  • Or, Managing Customer Service - Online

• Dealing with Difficult Behaviours

  • Or, Achieving Success with Difficult People - Online

• Effective Listening Skills

• Online Skills

• Records Management Theory

• Telephone Etiquette

• Time & Task Management

• Windows Basics & File Management

  • Or, Introduction to Windows 10 - Online

General Information About OACP Levels

Each level is comprised of courses to support your career pathway as an office administrative professional at the Calgary Board of Education. An additional number of recommended courses have also been identified to supplement your understanding and knowledge and enhance your learning experience and success.

Students are able to register in and complete courses in any of the levels, assuming that prerequisites are met. However, a certificate of completion for a level will not be granted until a student has completed all required courses identified for that level and have been successfully awarded the previous level.