Difficult Conversations

Course Description

'We need to talk' . . . Develop the tools needed to approach challenging conversations with a higher level of skill and confidence. Understand your current conflict style and learn about handling emotional energy. Explore the preparation and structure needed for creating safety, trust and awareness leading to improved communication, understanding and solution-building. See Course Outline. Read Course Reviews.

This Course is Part of the Following Certificate(s) and/or Course Series:

• Communication Skills Essentials

Certificate programs at Chinook are available in a variety of disciplines and formats and can be completed in a short period of time. Certificate courses can be taken individually, and some courses can be applied towards more than one certificate. Participants are required to Register to receive a certificate. Course Series let you bundle, save time and money.