Conflict Management

Course Description

A recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation. This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion. Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace. See Course Outline. Discounts do not apply to this Online Learning course.

This Course is Part of the Following Certificate(s) and/or Course Series:

• OACP - Office Administration Certificate Program (5 Levels)

Certificate programs at Chinook are available in a variety of disciplines and formats and can be completed in a short period of time. Certificate courses can be taken individually, and some courses can be applied towards more than one certificate. Participants are required to Register to receive a certificate. Course Series let you bundle, save time and money.

Corporate Training

Chinook is the answer to your staff training needs. See Corporate Training.